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Concierge Service Terms and Conditions
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1. $30 per phone per trip, which includes the following service:-
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• Collection from your desired location;
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• Delivering to the service center;
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• Collection from the service center and sending it back to the same desired;
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2. We only accept full payment upon collection by cash only.
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3. We will send your phone for repair within 2 working days of collection.
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4. We will return your phone to you within 2 working days upon collection from the
service centre.
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5. Customer should prepare valid warranty card with details together with authorized
dealer stamp.
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6. Customer has to remove SIM card and backup data before we collect the phone.
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7. We do not accept water corrosion set for servicing.
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8. We will send phones to authorized service centres only.
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9. We are not liable for any servicing issue which is carry out by authorized service
centre.
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10. Service centres’ repair policies and their Terms and Condition applies.
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11. We offer free basic loan phone. Subject to availability.
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12. Please call our Hotline: 6250 0808 for any enquiries.
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